How to Improve

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http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx

Institute for Healthcare Improvement. How to Improve.

Here you can learn about the fundamentals of The Model for Improvement,* developed by Associates in Process Improvement; a simple, yet powerful tool for accelerating improvement. (*Langley GL, Moen R, Nolan KM, Nolan TW, Norman CL, Provost LP. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (2nd edition). San Francisco: Jossey-Bass Publishers; 2009.)